Returns & Exchanges

Due to the perishable nature of our truffle-infused products, we are unable to accept returns, but we are committed to ensuring you are 100% satisfied with your TRUFF experience. If your order arrives damaged or fails to meet your expectations, please reach out to our team within 30 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer experience team at [email protected] with your order number and a brief description of the issue.

• 2.
  Provide Proof

  For items damaged during transit, please include clear photos of the packaging and the product to help us expedite your claim.

• 3.
  Review Process

  Our team will review your request within 48 business hours to determine eligibility for a replacement or a refund.

• 4.
  Resolution

  Once approved, we will immediately process a replacement shipment or issue a credit to your original payment method.